Irregular working hours

Prevent the toll of irregular work

Working irregular shifts can have an impact on employees’ vitality. However, this topic is still not always given the attention it deserves by both employers and employees. Is this something you recognize within your organization? 

Absence managers Lisette van Hout and Kimberley Meyer, from occupational health service Capability, acknowledge this fact. “Too often, organizations and employees are unaware of the potential consequences of irregular working hours. This is unfortunate, because through better communication, a lot of suffering can be prevented.” In this article, you will find practical tips for both employers and employees on how to responsibly handle irregular working hours. 

Far-reaching consequences of irregular work 

The numbers don’t lie. More than 5 million people in the Netherlands work occasionally or frequently outside regular office hours. Of these, 1.2 million work occasionally or frequently at night (CBS). 

Kimberley: “Our experience is that many employees don’t realize what irregular work involves. When you disrupt your biological clock for an extended period, it creates an imbalance in bodily processes, which could have medical consequences. This can affect things like eating patterns, fatigue, digestion, immune system, overweight, cardiovascular diseases, and an increased risk of illnesses like cancer.” 

Lisette: “In general, people aren’t aware of this. Many employees have been working irregular hours for years, and their bodies and lifestyles have adapted to it. They think it’s a problem for later. The question is, have they adopted the best approach? There’s a large group of people who, knowingly or unknowingly, suffer from irregular work. They eat unhealthily, exercise less, and it impacts their social life. Over time, this results in poor use of vacation days and/or absenteeism.” 

From results to people-centered approach 

At many companies, the focus has traditionally been on deadlines, numbers, and targets, with less attention given to the human side. Kimberley: “Companies often still see employees as a number, which leads to the feeling of being replaceable. This makes proactive involvement in a company nearly impossible. However, there is a gradual shift, as companies are increasingly focusing on vitality and the human aspect.” 

Lisette: “Research has shown that when you invest in employees’ health proactively, it ultimately leads to better results. Particularly in large companies, this shift in mindset is starting to make its way to the workplace. They are willing to adopt a more people-centered approach and are investing more in prevention. At Capability, we support companies by offering preventive tools, such as a sustainable employability scan. This helps both employees and employers discuss the employability of their workers. How is someone really doing? This makes them more conscious of their actions. Our advice? Truly support your employees when they want to make a change.” 

Engage with employees 

Working irregular shifts is often fairly set. However, Kimberley and Lisette advise employers to be flexible with employees. “A sense of rhythm and routine depends on planning. Discuss with employees an optimal schedule and take each other into account. Discuss whether employees prefer to work in the morning, evening, or night. Do they like to work the same shift more often? Also, try to consider the work-life balance. It might be that someone prefers to work in the morning so they can pick up their children from school in the afternoon. It varies from person to person. The most important thing is to ensure structure and clarity.” 

Self-insight, make it okay to talk about 

Looking at employees, there is often reluctance to have conversations with their employer. Kimberley: “My experience is that people are afraid to discuss private matters with their employer. They fear the consequences. I often try to explain that an employer has a vested interest in you being in good shape. How can we empower you? When there’s an imbalance in work or personal life, it’s important to address it. And that only happens through conversation. That creates connection and understanding.” 

People tend to withdraw further into their shell when problems arise. Here are a few tips to address this: 

• Talk to someone you connect with. If it’s not within HR, then with your supervisor or a close colleague. 
• Avoid assumptions. People often think ‘talking won’t help’ or ‘this is already set and can’t be changed.’ There is often more that can be done than you think. 
• Be curious about your own interests. By understanding yourself better, you can structure your work to align with your needs. 
• Despite irregular work, try to find your rhythm and balance in lifestyle. Get enough sleep, eat healthily, and exercise regularly. 

Sustainable employability 

Looking for more tips on how to handle irregular working hours responsibly? Or do you want to implement a sustainable policy for this? Capability, together with co-experts from the Prevermo Group, help organizations manage irregular shifts responsibly and optimize employees’ sustainable employability.